By proceeding on the Site, You hereby agree to the following:
“The Lou Lab” means The Lou Lab LLC.
“Company”, “We”, “I”, “Our”, or “Us” means The Lou Lab and theloulab.com.
“Content” means any and all written, visual, video, or audio information contained on the Site, including, but not limited to, any and all emails received from The Lou Lab, or theloulab.com, and any and all written or downloadable material purchased, viewed, or otherwise offered on theloulab.com, such as graphics, designs, blog posts, documents, information, templates, and materials.
“Personal Information” means information that can be used on its own or in conjunction with other information to identify, contact, or locate a person, or to identify an individual in context. For example, Personal Information includes, among other things, Your name, address, email address, telephone number, credit card information, site behavior, etc.
“Site, Services, and/or Products” means theloulab.com, Content, branding services, marketing services, email list newsletter, social media posts, blog posts, guides, eBooks, forms, website materials, and/or other website materials available on the Site.
“Site” means theloulab.com and any and all of the Company’s associated pages, tabs, landing pages, forms, or sub-pages.
“You” or “Your” means the user, customer, or viewer of the Site.
2. Company Statement:
The Site and its Content are owned by The Lou Lab.
3. What kind of Personal Information do We collect?
Personal Information You Provide:
When using the Site, and in filling out forms, purchasing products, providing comments, or contacting us, You may be asked to enter Your name, email address, website address, mailing address, payment or credit card information. We use this information to deliver the service and/or product purchased, or information requested, to improve the performance and applicability of the Site, and to provide You with educational content, newsletters, promotions, and special offers.
Personal Information Automatically Collected:
Through use of the Site, the Company may use data collection technology, such as Google Analytics or Calendly (hereinafter referred to as the “Data Collection Companies”), to collect information related to Your use of the Site. Generally speaking, this includes information about Your geographic location and Site behavior. The Data Collection Companies also provide Us with information about what type of device or software You use, Your IP address (with location information), and whether You view the Site on mobile, tablet, or desktop.
We collect this information for statistical purposes only and to improve the viewer experience.
4. What if the Personal Information We have about You is incorrect or You want to update it?
If the Personal Information We have collected about You is incorrect or incomplete in any way, or You would like to update what We have, please contact Us at [email protected]. We will make the appropriate corrections when notified, as long as the corrections requested to be made are not incorrect or fraudulent in any way.
5. When do We collect Personal Information?
We collect Personal Information from You when You purchase, order, or sign up for the Site, Services, and Products, download Our freebies or resources, subscribe to Our newsletter, fill out a form, browse the Site, view Content, make purchases, and/or enter any of Your Personal Information on the Site. If You're just viewing the Site, You won't be required to provide personal information to browse.
If You're outside of the EU: If You sign-up to receive any freebies, downloads, webinars, recordings, or services from the Company, or purchase any products or services from Us, You will automatically be added to Our email list to receive free email messages from us. You can unsubscribe at any time by clicking "UNSUBSCRIBE" at the bottom of each email. If You have any questions, or difficulty unsubscribing from those emails, email Us at [email protected] to be unsubscribed from future messages.
If You're IN the EU: If You sign-up to receive any freebies, downloads, webinars, recordings, or services from the Company, or purchase any products or services from us, You will only be added to Our email list to receive free email messages from Us if You affirmatively consent to receiving such messages. You can unsubscribe at any time by clicking "UNSUBSCRIBE" at the bottom of each email. If You have any questions, or difficulty unsubscribing from those emails, email Us at [email protected] to be unsubscribed from future messages.
6. How do We use Your Personal Information?
When using the Site, Services, and/or Products, We may use the Personal Information We collect from You when You register, make a purchase, sign up for Our newsletter, respond to a survey or marketing communication (typically by email), browse the Site, or use certain other Site features in the following ways:
7. Do We share Your Personal Information with anyone?
In general, We do not sell, trade, or otherwise transfer to outside (third) parties Your Personal Information for marketing or advertising purposes, except for the following purposes:
We may disclose Your Personal Information to Our subsidiaries, contractors, subcontractors, assigns, affiliates or successors in interest when necessary to carry out Our business functions. This may include website hosting partners and other parties who assist Us in operating Our website, email service, conducting Our business, or serving Our users, so long as those parties agree to keep this information confidential.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. If You make Your personal information available to third parties through Our Site, Services, and/or Products, The Lou Lab is not responsible for any unauthorized use by that third party.
It's also important to note that We do not allow third-party behavioral tracking.
8. How do We protect Your Personal Information?
We aim to make Your visit to Our Site as safe as possible. The Site uses commercially acceptable methods of security protection to protect Your information.
We also use a SSL certificate and never transmit credit card information by email.
Your Personal Information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the Personal Information confidential. By viewing, using, or purchasing on or from the Site, Services, and/or Products, You acknowledge that The Lou Lab and its staff and independent contractors may access Your Personal Information.
9. Do We use 'cookies' or social media ‘pixels’?
You can choose to have Your computer warn You each time a cookie is being sent, or You can choose to turn off all cookies. You do this through Your browser settings. Since each browser is a little different, look at Your browser's Help Menu to learn the correct way to modify Your cookies.
Pixels. No. The Company does not use social media pixels to track visitors to the Site so we can tailor advertisements towards those visitors on various social media platforms.
10. Third-Party Links:
11. California Online Privacy Protection Act (“CalOPPA”):
Pursuant to CalOPPA, We agree to the following:
12. Children’s Online Privacy Protection Act (“COPPA”):
We do not specifically market to children under the age of 13. Please STOP and do not use, view, purchase, or otherwise browse the Site, Services, or Products if You are under 13 years old. If You’re Younger than 13, You are not permitted to enter any Personal Information on this Site.
If You are a parent and You believe Your child under the age of 13 has provided Us with Personal Information, please contact Us immediately to have it removed by emailing Us at [email protected].
13. Fair Information Practices:
In order to comply with Fair Information Practices We will take the following responsive action, should a data breach occur:
We will notify You via email within 30 business days of any known breach.
14. CAN-SPAM Act of 2003:
The CAN-SPAM Act is a U.S. law which establishes rules for commercial email messages, gives You the right to stop certain commercial emails from being sent to You, and outlines certain penalties for commercial entities or persons who violate the law.
We collect Your email address and name so We can:
In accordance with the CAN-SPAM Act, We agree to the following:
If at any time You would like to unsubscribe from receiving future emails, You can email Us at [email protected] or follow the instructions at the bottom of any email You receive from Us and We will promptly remove You from future correspondence(s). However, unsubscribing from one list or set of emails may not unsubscribe You from receiving ALL future emails from us. If You experience any problems unsubscribing, please email [email protected] and We will promptly handle Your removal.
15. Your General Data Protection Regulation ("GDPR") Rights
If You are located within the European Union ("EU"), You are entitled to certain rights under the GDPR. You have the right to:
16. Contacting Us:
The Lou Lab LLC
Email: [email protected]
Updated on October 18, 2023
“What you do makes a difference, and you have to decide what kind of difference you want to make.”
— Jane Goodall